Noor Deluxe d.o.o. Sarajevo
Čizmedžiluk 27, 71000, Sarajevo,
Bosnia and Herzegovina
Identification Number / JIB: 4202360510006
VAT Identification Number: 202360510006
Date of Establishment: 09.05.2018
Website: www.noordeluxe.ba
Email info@noordeluxe.ba
Basic Information
Noor Deluxe d.o.o. collects only the necessary data required to fulfill our obligations toward you. This includes:
- Basic Information First name, last name, address, delivery address.
- Contact Details: Phone number, e-mail address, information from communication with customer support.
- Order Details: Purchased products, prices, payment method, delivery address, invoice number.
- Website Usage Data: Date and time of visits, visited pages, duration of time spent on the website.
Purpose of Data Collection and Processing
We use personal data exclusively for the purposes for which it was collected:
- Order Fulfillment: The collected data is used for processing and delivering orders.
- Communication: We contact you by e-mail or phone for support purposes and order notifications.
- Service Improvement: We analyze visit and order data in order to improve the user experience.
- Marketing Activities: Sending promotional offers based on your preferences, with your consent.
Purpose of Data Collection and Processing
We use personal data exclusively for the purposes for which it was collected:
- Order Fulfillment: The collected data is used for processing and delivering orders.
- Communication: We contact you by e-mail or phone for support purposes and order notifications.
- Service Improvement: We analyze visit and order data in order to improve the user experience.
- Marketing Activities: Sending promotional offers based on your preferences, with your consent.
Credit Card Payment Security
The confidentiality of your data is protected and secured through the use of the latest version of TLS encryption. Online payment pages are secured using the Secure Socket Layer (SSL) protocol with 128-bit data encryption. SSL encryption is a data encryption process used to prevent unauthorized access during data transmission.
This enables the secure transfer of information and prevents unauthorized access to data during communication between the user’s computer and the WebPay service, and vice versa.
The WebPay service and financial institutions exchange data using a virtual private network (VPN), which is protected against unauthorized access.
Monri Payment Gateway is certified according to the PCI DSS Level 1 security standard prescribed by Visa and Mastercard rules.
The merchant does not store credit card numbers, and these numbers are not available to unauthorized persons.
Privacy Statement
We are committed to protecting customers’ personal data by collecting only the necessary basic data about customers/users required to fulfill our obligations. We inform customers about how the collected data is used and regularly provide them with the option to choose how their data is used, including the possibility to decide whether or not they want their name removed from lists used for marketing campaigns.
All user data is kept strictly confidential and is available only to employees who need such data to perform their work. All our employees and business partners are responsible for respecting the principles of privacy protection.
Legal Basis for Data Processing
The processing of personal data is based on:
- Contractual Obligations: In order to fulfill contracts with you, for example product delivery.
- Legitimate Interest: For the purpose of improving our services and preventing misuse.
- Your Consent: In cases where consent is required for certain activities, for example sending promotional e-mails.
Sharing Data with Third Parties
Noor Deluxe will not share your data with third parties except when necessary to fulfill contractual obligations, for example with delivery services, or when required by law.
Data Security
We take all necessary technical and organizational measures to ensure the security of your data and prevent unauthorized access, modification, or misuse of data.
Use of Cookies
Our website uses cookies to track visits and optimize the user experience. You can manage cookie settings through your internet browser.
Access to and Control Over Data
You have the right at any time to:
- Request access to your data.
- Request modification or deletion of your data.
- Withdraw your consent for the processing of data for marketing purposes.
For all requests related to your personal data, you can contact us through our customer support.
Data Retention
We retain your data for as long as necessary to achieve the purpose for which it was collected, or for as long as required by law.
Changes to the Privacy Policy
Noor Deluxe reserves the right to amend this Privacy Policy at any time. All changes will be published on this page. Continued use of the website after the publication of changes implies your consent to those changes.
For additional information or questions related to privacy protection, feel free to contact us through our customer support.
Additional Questions and Contact
